Knowledge Base

Frequantly Ask Questions

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Here are some of the most commonly asked questions about Hosted PBX costs and installation.
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A VoIP phone, also known as a Voice over Internet Protocol phone, is a device that uses the internet to make and receive phone calls instead of traditional analog phone lines. VoIP phones convert voice signals into digital data packets, which are transmitted over the internet. This technology offers several advantages over traditional phone systems, including cost savings, flexibility, and advanced features.

Yes, you can port your phone number from your current supplier, such as BT, to a VoIP provider. Number porting allows you to retain your existing phone number when switching from one service provider to another, ensuring continuity and avoiding the need to inform your contacts of a new number.

  • Duration: Usually immediate to within a few hours.
  • Process: Complete the online registration form on the RingPlus website or contact our sales team. You'll need to provide basic information such as your business name, contact details, and preferred plan.

Here are the typical bandwidth requirements for common VoIP codecs:

  • G.711 Codec:

    • Bandwidth per call: Approximately 80-100 kbps (both upload and download).
    • Quality: High, uncompressed.
  • G.729 Codec:

    • Bandwidth per call: Approximately 24-32 kbps (both upload and download).
    • Quality: Moderate, compressed.

Choosing between VoIP and PBX depends on your business needs, budget, and infrastructure. VoIP is ideal for businesses seeking flexibility, scalability, and cost savings, especially for remote and mobile workforces. Traditional PBX may be suitable for businesses with existing infrastructure and a preference for on-premise control.